RETURNS & EXCHANGES

At J., we want you to be completely satisfied with your purchase. Our return and exchange policy is designed to ensure a seamless experience while protecting both our customers and our brand.

To process any refunds or exchanges, please ensure you have your barcode and tax invoice available.
You may return regular price items within 3 days for a refund. 
We gladly accept exchanges within 15 days of your purchase.
For items purchased on discount, we allow exchanges during promotion days, and refunds can be processed within 1 day.
Please note that customized grooms wear items cannot be returned or exchanged.
To ensure quality, perfumes and jewelry can only be exchanged or returned in their original packaging within 1 day.
Please ensure the safekeeping of your personal belongings. Management will not be held responsible for any loss or damage. J. The entity reserves the right to modify any of these terms at its discretion, without prior notice.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer care team at jeddah@junaidjamshed.com. We appreciate your understanding and support. Thank you for choosing us!